C2345, East Padmavati Colony, Delhi
Seeking a Janitorial Manager position or similar position where my acquired skills and experience will allow me the opportunity to contribute and excel in a professional environment.
- Identify and resolve operational, management technical problems and implement appropriate solutions.
- Executed multiple projects through to a successful completion.
- Increased labor productivity by 40% supervising and ensuring company safety policies.
Dili Site Service, Mumbai, 2006-Present
- Responsible for facilitating on-site daily planning to provide economic operations and coordinate customer service needs for two contracts.
- Ensured that all service requests were handled efficiently and that customer’s needs and concerns were met.
- Managed on-site staff of over 88 personnel, including training new employees in Facility Management specifications and contract requirements for multiple accounts.
- Managed company environmental recycling program with direct contact with Facility Management.
Assistant Janitorial manager
Dili Site Service, Mumbai, 2003-2006
- Coordinated with all levels of the organizations to complete budgets, payroll, work orders, vendor negotiations, and requisitions for janitorial equipment/supplies.
- Conducted and attended weekly meetings regarding long range plans, conceptual designs and capitol outlay requirements for program progress and improvements.
- Provided effective ways to increase solid waste diversion by recycling commodities and managing vendors.
- Provided on-going quality assurance inspections to ensure customer service efficiency.
Kundan Real Estate, Mumbai, 2000-2003
- Performed as a liaison responsible for maintaining direct contact with Property Management.
- Ensuring all client needs and concerns were addressed.
- Implemented daily planning of economic operations and coordinated customer service needs for a nationally registered historic landmark.
- Managed over 35 staff personnel.
- Trained new employees to ensure compliance with requirements and contract specifications for multiple accounts.
Education and Certification
- Bachelor of Arts
Hinduja School of Business, Pune, 1998
- Diploma in Janitorial Management
Institute for Management science, Mumbai, 2000
- Rewarded for providing on-going quality assurance inspections to ensure customer service efficiency.
- Attended workshop on economic operations and coordinated customer service needs.