Resumes – Free Resume Templates

Contact Information

Sushant Trimukhe

Chembur RCF Colony, Mumbai

400074

Career Objective

In The Hunt for the Employment as A .Net Architect In A Well-Known Software Industry.

Career Achievements

• In charge of designing and developing of many big applications.
• Use implementation methodology of engineering team.

Experience

Software Architect
Endo Care , Mumbai 1999/2003 – Present

• Representative the architectural implementation through code and design.
• Acknowledged and analyze user requirements.
• Present report of project status to Project Manager/Business.
• Complete the responsibility for on-time project deliverables.

Software Architect
Geea Software , Mumbai 2003 – 2005

• Provide attention to development, technical lead and architecture of Share Point enterprise initiatives.
• Building reusable best Perform code examples.
• Intended the architecture of a large Oracle database as data center backend for high volume transactions.
• Identified and analyze user Necessities.
• Present report of project status to Project Manager/Business.

Education and Certification

BS in Computer Science
University of Mumbai, Mumbai 1997

M.S. in MIS
University of Mumbai, Mumbai 1999

Honors

• Awarded As Best Programmer For the Year 2003
• Association of Certified Engineers

References
Sagar Chopra
Chief Manager
ABCD Entp.
sagarchopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

To obtain a responsible and challenging position as teacher, trainer, facilitator, computer, support, Technology, Education, Teacher, Multimedia, Consultant, Office Manager, Trainer, Administration, Software Specialist, Multimedia Designs, PowerPoint Presentations, Graphic Designer, Web Development, Marketing Promotions, Desktop Publisher, Editorial Assistant, Technical Editor or Project Manager

Career Achievements

• Experienced in the Creation of Web sites and Multimedia Presentations.
• Developed, published and maintained interactive web sites utilizing HTML, FrontPage Web Design and Home site.
• Experienced in using technology to enhance unit plans and core modules by using computer as a research tool, a publishing tool, and a communication device.

Experience

Computer Teacher

St. Peter High School, Mumbai, 2007-Present

• Site visit student job to observe students and discuss performance with supervisor.
• Developed teacher support materials, as well as created, produced and implemented unit plans.
• Extensive years of service working gaining hands on experience in Desktop Publishing, Graphic Design and Computer Multitask Operations on PC and the Macintosh.
• Designed, formatted, edited, and published a quarterly newsletter at the Organization.

Computer Teacher

Queen’s High School, Mumbai, 2004-2007

• Enforce all administration policies and rules governing students.
• Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provide students with opportunities to observe, question, and investigate.
• Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
• Prepare, administer, and grade tests and assignments to evaluate students’ progress.

Computer Teacher / Operator

Little James Public School, Mumbai, 2002-2004

• Introduced new Computer reorganization system that offer the students efficient purchasing of books.
• Turned the total operating systems from net loss to the net profit label within the first year of the work period.
• Conducted suitable designing, purchase and sale of all school Logos as required.
• Provided the entire book store operating system a new opening with the use of computer

Education and Certification

• B C A (Info Tech)

University of Maharashtra, Mumbai, 2001

• Associate  Degree in Professional Communications

Indian Stream College Evening Batch, Mumbai, 2001

• Teaching Credentials, Jan 2002

National Educational Society, Mumbai, 2002

Vocational Education/Designated Subjects/Office Occupations

Honors

• Certificated by Intel-Teach to the Future- 2007
• Recognized by United Nation’s Teacher’s Circle in India 2008
• Member of Mumbai Teacher’s Society

References

Aditya Chopra

Chief Manager

St. Peter High School

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

I’m looking for a long term career in Computer Tech industry utilizing skills in computer repair, installation, and maintenance.

Career Achievements

• Computer support technician with over 8 years experience providing technical assistance to business professionals.
• Demonstrated ability to integrate computer skills, customer support experience, and related education to exceed technical, business, and customer requirements. Skilled at troubleshooting and fixing problems while minimizing customer stress levels.
• Followed departmental procedures to purchase, configure, and install new and recycled hardware systems, maintaining corporate standards for system compatibility.
• Developed and implemented desktop computing and networking standards and procedures to simplify network environment and troubleshooting.

Experience

Computer Support Technician

Silver Line Technologies, Mumbai, 2007-Present

• Demonstrated effective and consistent technical support
• Demonstrated ability to apply sound knowledge to diverse applications
• Dealt tactfully and effectively with difficult customers
• Effective in stressful situations
• Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions
• Installed operating systems and applications and conducted technical training demonstrations
• Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions
• Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions

Sales / PC Technician

Harry’s Computers, Mumbai, 2004-2007

• Participated in field installations, engineering and customer support
• Performed hardware and software support and installation
• Performed in-home setup of computer systems and related equipment
• Diagnosed hardware failure, user errors
• Diagnosed application errors and network connectivity problems
• Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts
• Installed and upgraded computer and network components
• Replaced and upgraded motherboards, CD-ROMs, and hard drives

Sales / Installation and Prewire

Smart Computers, Mumbai, 2002-2004

• Dealt tactfully and effectively with difficult customers
• Analyzed customer requirements for future products
• Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations
• Effective in stressful situations

Education and Certification

• Associate Degree in Computer Science

Mumbai University, Mumbai, 2002

• High School Diploma

St. Fredric’s High School, Mumbai, 2000

Honors

• Professionally certified by CompTIA .
• Best Sales and Installation Technician at Silver Line Technologies 2008
• Member of Indian National Congress working Committee Mumbai branch

References

Aditya Chopra

Chief Manager

Silver Line Technologies

adichopra_B123@yahoo.com

A resume is as good as an advertisement for oneself. Therefore ensure that you market yourself well. It is your resume, so make it as professional as you can. A Computer Trainer’s resume must present information quickly, clearly, and in a way that makes your experience relevant to the position in consideration. That means condensing your information to its most powerful form.

Please follow the simple steps to make a Good Resume that will leave lasting impressions on the Employer.

Step 1: Write your Contact Information Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

· Full name

· Present and permanent addresses

· Telephone numbers

· Email address

Step 2: Include Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Step 3: Add Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Computer Trainer can add his/her career achievements like,

· Work well independently, or in a group setting providing all facets of computer support such as software troubleshooting, installations, and maintenance.

· In-depth understanding of numerous software packages and operating systems.

· Skilled in providing Customer and End-User Help Desk Support.

· Excellent communication and presentation capabilities.

Step 4: Include Experience

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your Interview will be related to the previous job that you had and hence you should be well prepared for it.

Put the things in following Order in your Resume

· Name Of Organization

· Duration of Work

· Post or Designation

· Responsibilities

· Achievements

List the recent first. Emphasize on achievements and contributions made to the company.

For the work experience of a Computer Trainer goes to the sample resume Template.

Step 5: Education and Certification

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards.

• List your highest degree first.
• Name of institution, city and state
• Degree, major and year awarded
• Special Training
• Seminars
• Courses
• Training
• Certification

Step 6: Honors

If you have won any competitions national or international then they could also be highlighted here. For example a Computer Trainer could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of a Computer Trainer would look like,

• Joined New Delhi computer education fair 2007
• Member of youngsters Computers experts Society

Step 7: References

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Computer Trainer could also look like,

Mr.Kunal Modi

Sr. Officer

Shivam Computers

modikunal@iiijjkk.com

Just remember these points while making your Resume.

• Avoid using ‘I’ throughout your resume.
• Keep it short, concise and clear.
• Make it easy to read. Avoid a cluttered look. Leave spaces between sections. Use headings to organize the details.
• Write using Times New Roman font.
• Keep it focused.
• Font size must not increase by 12.
• Use a cover letter.

Keywords for Computer Trainer Resume

• Assignment
• Supervision
• Production
• Personnel
• aspects
• create
• catalogues
• manuals
• Brochures
• Publications
• Training
• project
• quality
• accuracy
• complete
• Prepare
• performance
• reviews
• Interface
• Information
• Improve
• final product

A resume is as good as an advertisement for oneself. Therefore ensure that you market yourself well. It is your resume, so make it as professional as you can. A Computer Technologist’s resume must present information quickly, clearly, and in a way that makes your experience relevant to the position in consideration. That means condensing your information to its most powerful form.

Please follow the simple steps to make a Good Resume that will leave lasting impressions on the Employer.

Step 1: Write your Contact Information Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

· Full name

· Present and permanent addresses

· Telephone numbers

· Email address

Step 2: Include Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Step 3: Add Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Computer Technologist can add his/her career achievements like,

• Administered organization’s database, using database management system to organize and store data.
• Determined user requirements, sets up computer databases and tests and coordinates changes.
• Activities involved interaction with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases.

Step 4: Include Experience

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your Interview will be related to the previous job that you had and hence you should be well prepared for it.

Put the things in following Order in your Resume

· Name Of Organization

· Duration of Work

· Post or Designation

· Responsibilities

· Achievements

List the recent first. Emphasize on achievements and contributions made to the company.

For the work experience of a Computer Technologist goes to the sample resume Template.

Step 5: Education and Certification

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards.

• List your highest degree first.
• Name of institution, city and state
• Degree, major and year awarded
• Special Training
• Seminars
• Courses
• Training
• Certification

Step 6: Honors

If you have won any competitions national or international then they could also be highlighted here. For example a Computer Technologist could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of a Computer Technologist would look like,

• Awarded for valuable participation in achieving goals
• Sent to Tokyo to attend the specific workshop on computer Technology

Step 7: References

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Computer Technologist could also look like,

Mr.Kunal Modi

Sr. Officer

Passion Computers

modikunal@iiijjkk.com

Just remember these points while making your Resume.

• Avoid using ‘I’ throughout your resume.
• Keep it short, concise and clear.
• Make it easy to read. Avoid a cluttered look. Leave spaces between sections. Use headings to organize the details.
• Write using Times New Roman font.
• Keep it focused.
• Font size must not increase by 12.
• Use a cover letter.

Keywords for Computer Technologist Resume

• Plan
• Schedule
• Direct
• Development
• Production
• Administration
• Process
• Organization
• Computer
• operations
• Assign
• Delegate
• Subordinate
• Managers
• Supervisors
• review
• workload
• system
• Build
• Capability
• corporation
• needs
• budget

A resume is as good as an advertisement for oneself. Therefore ensure that you market yourself well. It is your resume, so make it as professional as you can. A Engineer’s resume must present information quickly, clearly, and in a way that makes your experience relevant to the position in consideration. That means condensing your information to its most powerful form.

Please follow the simple steps to make a Good Resume that will leave lasting impressions on the Employer.

Step 1: Write your Contact Information Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

· Full name

· Present and permanent addresses

· Telephone numbers

· Email address

Step 2: Include Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Step 3: Add Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Computer Engineer can add his/her career achievements like,

• Primary receiver for all inbound shipments. Verified quantities and processed transaction into Trilogy.
• Responsible for in-checking shipments from distribution centers. Completed requests for credits for shortfalls and added items to the inventory not listed on shipping manifest. Established locations for new items received.
• Accepted and writes small orders from customers received over the counter, telephone or fax. Provided customers price quotes based on computer data base info. Invoiced vouchers for daily sales reporting.

Step 4: Include Experience

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your Interview will be related to the previous job that you had and hence you should be well prepared for it.

Put the things in following Order in your Resume

· Name Of Organization

· Duration of Work

· Post or Designation

· Responsibilities

· Achievements

List the recent first. Emphasize on achievements and contributions made to the company.

For the work experience of a Computer Engineer goes to the sample resume Template.

Step 5: Education and Certification

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards.

• List your highest degree first.
• Name of institution, city and state
• Degree, major and year awarded
• Special Training
• Seminars
• Courses
• Training
• Certification

Step 6: Honors

If you have won any competitions national or international then they could also be highlighted here. For example a Computer Engineer could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of an Accounting Engineer would look like,

• Awarded the Best Engineer Print wall consecutively for three years.
• Attended workshop on aggressive behavior in Sydney.

Step 7: References

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Computer Engineer could also look like,

Mr.Subhash Jain

Sr. Engineer

Soman Systems

abc@iiijjkk.com

Just remember these points while making your Resume.

• Avoid using ‘I’ throughout your resume.
• Keep it short, concise and clear.
• Make it easy to read. Avoid a cluttered look. Leave spaces between sections. Use headings to organize the details.
• Write using Times New Roman font.
• Keep it focused.
• Font size must not increase by 12.
• Use a cover letter.

Keywords for Computer Manger Resume

• Monitored
• Updated
• Revise
• Perform
• Develop
• Maintain
• Established
• Testing
• Support
• Designing
• Recorded
• Production
• Developed
• Performance Standards
• Team Leadership

• Mentoring

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

Assignments in Database Administration, Data/CRM Analyst with a reputed IT Organization.

Career Achievements

• Ensured performance of database.
• Coordinated physical changes to computer databases; and codes, tests, and implements physical database, applying knowledge of database management system.

Experience

Computer Database Technologist

Passion Computers, Mumbai, 2006-Present

• Designed logical and physical databases or reviews description of changes to database design to understand how changes to be made affect physical database; i.e., how data is stored in terms of physical characteristics, such as location, amount of space, and access method.
• Established physical database parameters.
• Coded database descriptions and specify identifiers of database to database management system or direct others in coding database descriptions.
• Calculated optimum values for database parameters, such as amount of computer memory to be used by database, following manuals.

Data Base Engineer

Silver Systems, Mumbai, 2003-2006

• Installed, maintained, tuned, designed, diagnosed, and troubleshooter database performance problems and issues.
• Performed optimization for such online transaction processing (OLTP) and online analytical processing (OLAP) applications like SAP, PeopleSoft, Siebel, Oracle, and others.
• Contributed to the system architecture, design, and development of the database layer.
• Worked with System Architects to improve the existing OLTP model, transaction cost reduction, and increase the overall data throughput.
• Installed, managed, and optimized a combination of databases for the engineering team.

Assistant Database Engineer

Parth Engineering, Mumbai, 2000-2003

• Assisted in the data modeling process for engineering.
• Performed database system profiling activities based on poorly performing use cases.
• Reviewed and tuned initialization parameters, memory structures, and physical data layout for optimal performance.
• Collaborated with product specialists and team lead to create accurate level of effort estimates and schedules.

Education and Certification

• Certificate, Technical Writing

Continental Institute of Computer Education, Mumbai, 2000

• MCA (Programming & Application)

Mahatma Gandhi University, Mumbai 1999

• B.Sc., Computer Science

Mahatma Gandhi University, Mumbai 1997

Honors

· Joined multinational team to advice reforms in present database management system.

· Member of NGO to provide free basic computer training to poor girls and women.

References

Aditya Chopra

Chief Manager

Passion Computers

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

To advance to a position with a company utilizing my experience of Networking and Computers Skills. Also Implementing Support, Education, Sales, Computer Training with Supervisor Experience

Career Achievements

• Installed and configured hardware peripherals including routers, switches, hubs, and printers.
• Diagnosed and repaired desktop and laptop computers from software to component-level hardware electronics. Ensure customers are provided written status reports on issues until resolution.
• Assisted in the procurement, distribution and disposal of equipment.

Experience

Computer Technician

Prime Technologies, Mumbai, 2006-Present

• Act as in in-house systems administrator for our clients. Includes user account, server software, backup systems and other networked devices.
• Includes performing appropriate maintenance procedures on all systems on a routine basis, in agreement with STI standard procedures.
• Maintain Telecom System.
• Perform server backups and maintenance.
• Provide user support for PCs and PDAs.
• Troubleshoot and diagnose network equipment, desktops, and laptops.
• Act as technical liaison for our customers; interfacing with management, end users, and other vendors.
• Act as project or on-site technical lead for large scope projects.
• Engage in the sales and client development process, as directed. Includes initial visits to potential clients for network assessments.
• Report all concerns or issues either resulting from or discovered via maintenance, system checks, or alerts to my direct supervisor.

Computer/Network Technician

Sharp Internationals, Mumbai, 2003-2006

• Provided desktop support to multiple network services customers.
• Acted as backup technician for Network Services team.
• Provided on-site training to office staff and teachers. (Occurred first 6 months of employment).
• Tested, troubleshot, and repaired hardware, software, printing, and network connectivity issues for commercial and consumer clients as well as users and clients off-site.
• Installed and maintained Windows XP operating systems for diverse networks throughout the corporation.

Computer Technician

Aryan Shipping Corporation, Mumbai, 2000-2003

• Shipping and receiving; answered phones; expediting orders; assisted customers with technical questions; inventory management; trained employees; maintained office equipment.
• Special Projects: Designed and installed Local Area Network; installed and maintained new Compaq systems; manufactured industrial computers; provided Compaq quotes to sales staff; maintained Unix based DISC system.

Education and Certification

· M C A

Pune Technical University, Pune, 2000

· B Sc.

Pune Technical University, 1998

Honors

• Gold medalist from Pune Technical University.
• Ranked 3^rd in International Science Olympiad, 2002.

References

Aditya Chopra

Chief Manager

Prime Technologies

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

Make a large impact on a small company with not only my technical and computer skills but with strong leadership and smart marketing.

Career Achievements

• Wrote platform independent, C++, motion control libraries. The purpose of these libraries was two fold; first to abstract away the complexities inherent in motion control and second to allow a user to automate a system without needing an expensive motor controller.
• Actively involved with Boost, C++ standards committee, PLC open standards committee.

Experience

Computer Scientist

Advance Engineering, Mumbai, 2006-Present

• Designed and built the words fastest fully automated PCB exposure machine utilizing in part;
• Embedded controllers, COM/DCOM
• Distributed I/O system – using Ethernet and Think-n-Do operating software
• Multi-axis coordinated motion control
• High speed vision system using geometric pattern recognition (PatMax)
• High precision optics and high pressure mercury arc lamps
• Real-time lamp failure prediction to prevent explosions
• AI to anticipate shifting tolerances
• Completely graphical user interface, remote, diagnostics, active-x

Computer Engineer

Geophysics Cooperation of India, Mumbai, 2006-Present

• Developed and carried out test plans for proto-type ground penetrating radar (GPR) systems to evaluate against proven traditional radar
• Research and development of unconventional GPR techniques such as the use of near surface seismic waves
• Programming and data analysis using MAT Lab and Lab VIEW for running GPR systems and interpreting their data

Technical Co-op

Satyam Technologies, Mumbai, 2000-2003

• Wrote and developed speech recognition macros to integrate Dragon software with many Windows applications particularly in the medical and legal fields
• Customized computers used by Christopher Reeve for everything from e-mail, internet browsing, playing DVDs, Microsoft Word, and even online chess to be operated entirely by voice
• Phone and on-site technical support for Dragon software, Windows applications, and PC hardware.
• Upkeep and maintenance of Microsoft Access databases

Education and Certification

· M C A

National Institute for Technologies, Mumbai, 2000

· B Sc

Mumbai University, Mumbai, 1997

Honors

• EMC Technology Foundations – Covers SAN, NAS, CAS, and backup/recovery with a focus on EMC data storage products
• EMC Content Addressed Storage (CAS) Implementation Engineer – Focuses on the implementation of CAS storage systems, with emphasis on EMC´s Centera solution.

References

Aditya Chopra

Chief Manager

Advance Engineering

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

An experienced associate in domestic and international data center operations supporting large mainframe systems in a parallel simplex servicing a fast paced financial production, test, batch and online environment.

Career Achievements

• Provide operational coordination, support and management for operational associates, scheduling, weekend facility enhancement activities, documentation design, subsystem problem determination, analysis and escalation.
• Participate as Operations Team leader for Disaster Recovery planning meetings and operational exercises.

Experience

Computer Operator Supervisor

Classic Internationals, Mumbai, 2006-Present

• Responsible for scheduling of operational team members and cross training of all associates in support of 5 production images and 5 test images in two parallel simplexes on 3 local complexes.
• Responsible for operational support of 3 production images in one simplex on 1 remote complex.
• Manage operational shift turnover reporting and the publication of analytical and status reports for operational management.
• Execute all mainframe Production and Disaster Recovery system level procedures for IPL, Power on Reset, Spool Offload, Standalone Dump and Capacity on Demand processes.

Computer Operator

Jain Appliance, Mumbai, 2003-2006

• Responsible for the operational support and application exception handling of 91 CICS online regions and 35 DB2 subsystems.
• Responsible for making all domestic and international CICS files available as business needs require.
• Utilize Jes2, CICS, Omega on, ExPR, TSO-SDSF, Net view and VTAM for monitoring, management and control of sysplex batch and online workload.
• Represent mainframe operations and provide support for Technical teams during problem determination and escalation conference calls.
• Execute workload migration procedures to accommodate system resource availability in support of pre-established 24 X 7 X 365 service level agreements and objectives.
• Submit and design requests for operational and simplex wide process automation.

Education and Certification

· Diploma In Computer Operations

National Institute for Technologies, Mumbai, 2003

· B Sc.

Mumbai University, Mumbai, 2002

Honors

• Project Leader Award for 2008
• Recognized at Employee with Multiple Skills at Classic Internationals

References

Aditya Chopra

Chief Manager

Classic Internationals

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

To secure a job as a computer operator

Career Achievements

• Operate all computer and auxiliary equipment, including large and small scale electronic data processing systems, based on prescribed procedures.
• Operate peripheral equipment which includes mounting forms in printers, and mounting tapes and disks on respective devices.

Experience

Computer Operator

Diana departmental Store, Mumbai, 2006-Present

• Unload and separate printer output in preparation for distribution.
• Perform after hours and weekend help desk functions.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Computer Intern

Metro departmental Store, Mumbai, 2003-2006

• Trainee Computer Operator (under the supervision of a senior computer operator)
• Received on-the-job and formal training in the operation of a variety of computer and peripheral equipment.
• Operated peripheral equipment which included card readers, printers, tape drives, and other peripheral devices necessary.
• Learned to detect and initiate procedures to correct equipment malfunctions.
• Learned to make adjustments to computer equipment using prescribed operating procedures.

Education and Certification

• B Sc.(Computer Science)

Springville Science Collage, Mumbai, 2001

• Certified Course in Computer Application

The Milestone Career Maker’s Institute, Mumbai, 2003

Honors

• Achieved highest marks in Computer Science in B Sc at Springville Science Collage, Mumbai.
• Member of Brilliant Society of Computer Operators.

References

Aditya Chopra

Chief Manager

Diana departmental Store

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C2345, East Padmavati Colony, Delhi
(789)-121314

Career objective

Creative, dedicated Graphic Designer seeking a full-time, permanent position with advancement opportunity within a company, which will utilize and further enhance my knowledge in graphic web design.

Career Achievements

• Managed design projects effectively coordinating with clients and meeting deadlines
• Developed, maintained and ensured accuracy of all content on three websites of the company.
• Responsible for creating collateral including sell sheets, flyers, POP displays and trade show graphics.

Experience

Graphic web designer

Delhi State University, Delhi, 2006-Present

• Creatted headers and other graphic elements for websites.
• Acted as liaison between web development department and client departments.
• Edited photos for both print and web use.
• Responsible for testing accuracy and usability of web pages on www.calstate.edu.
• Responsible for digital photography for use on the CSU intranet.
• Developed templates for web based newsletters.

Graphic web designer

Kalpana Corporation, Gurgoan, 2003-2006

• Creatted advertisements for placement in print and Internet media on local and national levels.
• Creatted buttons, headers and other graphic elements for websites.
• Responsible for creating collateral including sell sheets, flyers, POP displays and trade show graphics.
• Developed banner ads for placement on external websites.
• Developed and distributed email newsletters and announcements to retailers and consumers.

Graphic web designer

Global Building Products Corporation, Gurgoan, 2000-2003

• Created collateral including brochures, newsletters, catalogs and flyers
• Designed executive level PowerPoint presentations.
• Updated various company forms, spreadsheets, and documents as needed
• Assisted with event planning and special projects for various departments.

Education and Certification

· MCA

Institute for Computer application, Delhi, 2000

· BCA

Institute for Computer application, Delhi, 1998

Honors

• Managed the Employee of the Month and National Employee Suggestion programs.
• Attended workshop on event planning and special projects.

References

Aditya Chopra

Chief Manager

ABCD Entp.

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C2345, East Padmavati Colony, Delhi
(789)-121314

Career objective

To obtain a responsible and challenging position as a computer information system manager with a progressive company where my work experience will have valuable application.

Career Achievements

• Coordinated daily in-house production to fulfill customer orders and forecasting requirements.
• Skilled at organizing complex projects, defining project priorities, and delegating tasks.
• Determined probable roots causes for defective items and provided possible solutions.

Experience

Computer information system manager

Dili Computer Corporation, Delhi, 2006-Present

• Performed software and mechanical upgrades.
• Performed troubleshooting of computer systems and related equipment.
• Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems.
• Knowledgeable in computer software, hardware and procedures.
• Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts.

Computer information system manager

Global Motor Company, Delhi, 2003-2006

• Worked with suppliers to improve quality and reduce defects.
• Identified new methods for cutting operating costs while increasing services.
• Well-developed management skills.
• Utilized all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.
• Responsible for assessing staff adherence to policy standards.

Supervisor

Kalpana Enterprises, Delhi, 2003-2006

• Participated in all aspects of warehouse duties including stocking, pulling orders, and packaging.
• Operated forklifts, clamp trucks, and electric pallet jacks.
• Assisted in the development of a Product Inventory Management System.
• Motivated warehouse staff to increase employee productivity and team cohesiveness.

Education and Certification

• Bachelor of Engineering(Mechanical drafting)

Mahaveer Engineering College, Delhi, 2000

Honors

• Rewarded for increasing production levels, reduced scrap and rework, and improved quality levels simultaneously.
• Attended training courses to reinforce quality control procedures…

References

Aditya Chopra

Chief Manager

ABCD Entp.

adichopra_B123@yahoo.com

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

A seasoned Help Desk / Network Administrator with strong developmental skills and experience. Extensive work with Windows database applications, Desktop applications, Servers, and Networking.

Career Achievements

• Provide on-site support at time of go-live
• Identify and resolve specific problems with the Branch Image Capture application
• Respond to client’s needs and requests for support and assistance

Experience

Computer Help Desk

Orange Services, Mumbai, 2006-Present

• Analyzed data processing requirements and built systems from the ground up.
• Researched, designed and developed computer software systems. Wrote, designed and produced misc. real estate software applications.
• Learned all aspects of database design concepts and web site development.
• Wrote, designed and produced several internet applications.
• Experience in computer hardware assembly. HTML, Web design, and video.
• Established a successful freelance consulting business.

Help Desk/Network Administrator

MidSea Marketing, Mumbai, 2003-2006

• Installed, diagnosed, repaired, and upgraded computer systems and software. Consulted, set-up, and maintained small business Windows LANs. Built custom PCs with latest generation technology.
• Installed and configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging devices.
• Assessed customer needs and recommended appropriate products or solutions. Focused on providing time and money saving solutions for the company.

Education and Certification

• Diploma in Computer Applications

Institute for Advance Technologies, Mumbai, 2003

• B Sc.

Pune Technical Collage, Pune, 2002

Honors

• CompTia A+ Certification (Service Technician)
• CompTia Network + Certified (Network Technician)
• CompTia A+ Certification (Security)

References

Aditya Chopra

Chief Manager

Orange Services

adichopra_B123@yahoo.com

A resume is as good as an advertisement for oneself. Therefore ensure that you market yourself well. It is your resume, so make it as professional as you can. A Computer Help Desk’s resume must present information quickly, clearly, and in a way that makes your experience relevant to the position in consideration. That means condensing your information to its most powerful form.

Please follow the simple steps to make a Good Resume that will leave lasting impressions on the Employer.

Step 1: Write your Contact Information Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

· Full name

· Present and permanent addresses

· Telephone numbers

· Email address

Step 2: Include Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Step 3: Add Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Computer Help Desk can add his/her career achievements like,

· Collect information, troubleshoot problems, and develop solutions as part of the problem solving process. Review results for accuracy and user satisfaction

· Evaluate tested new procedures and systems application enhancements to uncover potential problems

· Perform software and hardware upgrades as required

Step 4: Include Experience

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your Interview will be related to the previous job that you had and hence you should be well prepared for it.

Put the things in following Order in your Resume

· Name Of Organization

· Duration of Work

· Post or Designation

· Responsibilities

· Achievements

List the recent first. Emphasize on achievements and contributions made to the company.

For the work experience of a Computer Help Desk goes to the sample resume Template.

Step 5: Education and Certification

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards.

• List your highest degree first.
• Name of institution, city and state
• Degree, major and year awarded
• Special Training
• Seminars
• Courses
• Training
• Certification

Step 6: Honors

If you have won any competitions national or international then they could also be highlighted here. For example a Computer Help Desk could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of a Computer Help Desk would look like,

• Certified member of Help Desk Manager’s Society from 2006.
• Joined Asian conference for Quality enhancement as member of Indian delegation.

Step 7: References

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Computer Help Desk could also look like,

Mr.Kunal Modi

Sr. Officer

Orange Services

modikunal@iiijjkk.com

Just remember these points while making your Resume.

• Avoid using ‘I’ throughout your resume.
• Keep it short, concise and clear.
• Make it easy to read. Avoid a cluttered look. Leave spaces between sections. Use headings to organize the details.
• Write using Times New Roman font.
• Keep it focused.
• Font size must not increase by 12.
• Use a cover letter.

Keywords for Computer Help Desk Resume

• Analyse
• Data
• System
• Process
• Ground
• Design
• Concept
• Develop
• Upgrade
• Software
• Solution
• Web
• Hardware

Contact information

Neeraj Doshi

C234, East Padmavati Colony, Mumbai
(789)-121314

Career objective

Experience and knowledgeable Software Trainer seeking to contribute training and acquired skills within a Technical Support and/or Help Desk role

Career Achievements

· Provided computer support and one-to-one training for PCs and Macintosh computers for university students, faculty and staff.

· Introduced new students to university computer lab and its services.

Experience

Computer Trainer

Shivam Computers, Mumbai, 2005-Present

· Facilitated and quickly assessed training level and needs of employees during selected software training classes.

· Created and developed user ready training manuals utilizing Custom Guide and other resources as needed.

· Continually attended trainings to update and evaluate entire training department.

· Installed, maintained and support of all software programs that were a benefit to the firm’s efficiency of services provided.

· Responsible for creating user identification accounts for new hires for accessing firm’s data base.

· Supervised and trained second shift staff of 10 word processors.

Help Desk Associate/Trainer

National Computer Center, Mumbai, 2000-2005

· Trained end users and provided computer help desk support for law firm clients of consulting firm.

· Delivered law firm end-user training.

· Wrote training manual for Microsoft Word.

· Supported end users on Mestamed system and PCs for hospital information technology department.

· Created network access accounts for new users.

Education and Certification

· P G D C A

Mumbai University, Mumbai, 2000

· B Sc

Mumbai University, Mumbai, 1998nbpgdca

Honors

· Best trainer selected by Shivam Computers employees and trainees

· Member of youngsters Computers experts Society

References

Aditya Chopra

Chief Manager

Shivam Computers

adichopra_B123@yahoo.com

Contact information

Raghu Sharma

1234, East Sankey
(123)-675927

Career objective

To take a challenging and high performance oriented role in the field of Computer engineering and implement the expertise and experience gained in this field to develop complex project with efficiency and quality.

Career Achievements

• Provide support and service on data and voice networking architectures, PC/LAN/WAN technology, and database applications.
• Assumed 24-hour on-call responsibility for key projects during implementation phase.
• Managed, supported, and maintained network systems; providing both on-site and telephone support.
• Maintained and updated security systems as necessary and when key employees left the company.
• Provided backup procedures to ensure hardware/software utilization at maximum capacity and to minimize loss of production time to users.
• Managed production support issues and assigned to developers and monitored that they are resolved efficiently and closed on time.

Experience

Senior Software Engineer

Pacific Land, Delhi, 2005-Present

• Responsible for system designing, code review and test review.
• Took the task of writing complex programs or modules.
• Written many utility programs.
• Responsible of imparting training to new team members as assigned by project manager of my project.
• Involved in all levels of testing from unit level of testing to integration testing and took care that the final product is delivered with good quality and efficiency to project manger and thereby to customers.

System Analyst

PrintWall, Delhi, 2002-2004

• Involved in analyzing the requirements of customer by visiting their place and prepared the requirement specification in detail.
• Helped in presenting and communicating my views in precise and clear way to client
• Hence could get satisfied customers for the organization.
• Analyzed the technical requirements and details required for developing the system and proposed solutions for implementing the same.
• Worked with major insurance and banking client and therefore expertise the business details of insurance and banking sectors in depth.

Systems Engineer

ABC Mart, Delhi, 1999-2001

• Worked in system programming using C and C++ programming language.
• Sound knowledge in networking protocols and device programming which helped to develop modules as the projects developed for the organization was on this line.
• Excellent analyzing ability for analyzing the existing business requirements and proposing new solutions for the problem.
• Involved in production support for maintaining the system developed and resolved the complexities and bugs raised by customers efficiently and effectively on time.
• Took the task of standardizing the maintenance process which helped in maintenance of documents and process for further reference.

Education and Certification

· Bachelor of Arts

Pioneer School of Business, Pune, 1997

· Diploma in Gaming Systems

Institute for Gaming System, Mumbai, 2001

Honors

• President of volunteer educational organization
• BTS Project Leader, community outreach program, GE Volunteers
• United Way Site Chairman

References

Atul Bansal

Chief Manager

Royal Casino India

Atul_B123@yahoo.com